FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes. We use DHL express with 3-7 days delivery time. accordingly to the distance
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 2-4 working days with DHL Express.
Can I change or return my item?
Changes or cancellations are only allowed before the order is picked up by the delivery partner.
Once picked up, no returns are accepted and any cancellation will be at your own cost.
Check our Refund Policy for full details.


